Leadership Mastery by Dale Carnegie Training

Author:Dale Carnegie Training
Language: eng
Format: epub
Publisher: Simon & Schuster

THE LEADER AS A CONSTANT PRESENCE

And all this, of course, eventually expresses itself in the numbers on the balance sheet. To make this happen, the leader has to be a constant presence. In old-fashioned pyramid-style companies it was easy for the boss to remain relatively aloof. This has all changed in today’s most effective organizations. Leaders have to be there physically, and they must be intellectually and emotionally tuned in.

The president of a major hospital on Long Island says learning how to listen can take a while, but if you work hard at it, you develop a great feel for everything that is going on around you. It’s like standing on the deck of an aircraft carrier with all those planes landing and taking off. Every one of those planes has to be very important to you, and at the same time the ship has to stay on course and be protected from attack. You eventually learn to factor all those considerations together.

Organizational leaders are aware of at least two objectives that must constantly be serviced with every team member. The first goal is successful performance of the job at hand. The second goal is that every job should also be a training experience leading to even better performance and greater responsibility in the future. In other words, leaders must strengthen the organization by developing new business and getting jobs done on time. They must strengthen it by honing the skills of all the organization’s members. The political columnist Walter Lippmann expressed this principle very eloquently: “The final test of leaders that they leave behind them in others the conviction and the will to carry on.” In short, organizational leaders should take genuine responsibility for the development and careers of the entire team.

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